Hello, I have checked messages and it seems that there is an issue trying to transfer the call to another agent. I am using squads and the destination function and the messages state ‘couldn’t find local tool transferCall’ This worked yesterday and I had not changed the prompts. This has been an ongoing issue where some days it works fine and others not at all

Hi there! I understand you're experiencing an intermittent issue with the

transferCall

tool in Vapi squads. This can be frustrating, especially when it works one day and not the next without any prompt changes. To help troubleshoot this issue more effectively, could you please share: 1. Are you using a custom LLM or the default Vapi models (like GPT-4o)? 2. Have you enabled any server events in your configuration, particularly the 'phone-call-control' event? 3. What type of phone numbers are you using for your agents and transfer destinations (Twilio numbers or numbers purchased from Vapi)? 4. Do you see any specific patterns when the issue occurs? For example, does it happen at particular times of day or with specific call scenarios? This information would help me identify the most likely cause of your intermittent

transferCall

tool issues. Sources: - [Vapi error message 'couldn't find local tool transferCall' causes](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337794214536413254) - [Vapi troubleshooting 'couldn't find local tool transferCall' error](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1330092161835733013) - [Vapi intermittent issues with transferCall tool](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338733363468697631) - [Vapi transferCall tool dependencies](https://docs.vapi.ai/tools/default-tools)

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!