Are you fixing assistant saving/publishing issues?
# supportp
Pigeon
04/04/2025, 9:53 AMHey!
Steps to reproduce:
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Vapi Support Bot
04/04/2025, 9:53 AMHi there! 👋 I'd like to help you with the assistant saving/publishing issues you're experiencing. To better assist you, could you please provide more details about:
1. What specific saving or publishing issues are you encountering with the assistant?
2. What steps have you already taken that lead to these issues?
3. Are you seeing any error messages when trying to save or publish?
4. Which part of Vapi are you working with (e.g., the dashboard, SDK, API)?
The more information you can share about your experience, the better I'll be able to help troubleshoot the problem!
Pigeon
04/04/2025, 10:02 AMPress Publish and the old value is sent to Back - End:
https://cdn.discordapp.com/attachments/1357654297055068271/1357656549375610951/image.png?ex=67f0ffb1&is=67efae31&hm=40c65c3000d05d0683c520a514ff2e131102be6753ab24bc149b0671f8172d18&
Pigeon
04/04/2025, 10:03 AMSometimes it works as expected, but more often than not, it sends old values
Pigeon
04/04/2025, 10:47 AMTranscriber settings never send
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ΒίνταΜόκα
04/04/2025, 2:16 PMFor further confirmation, I had that same issue yesterday after presenting my outdated agent to a client. I did heavy changes nights before and published the changes like crazy. It was embarrassing when I told my client changes were made, only to find out in the moment my published changes were never reflected on the demo.
ΒίνταΜόκα
04/04/2025, 2:21 PMI got it resolved by working with the old one again. My workflow changes remain unchanged and was able to publish it last night. It did so properly apparently.
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Sven
04/04/2025, 3:05 PM@Sahil just posted an update at https://discord.com/channels/1211482211119796234/1357671691412836432/1357729583788724365
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Arvind
04/04/2025, 4:19 PM@Pigeon The Transcriber language is now fixed and deployed to PROD. It should save as expected now.
Arvind
04/04/2025, 4:22 PM@ΒίνταΜόκα Apologies that your client were affected. Language should be fixed now. Please take a look.
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Sven
04/04/2025, 4:23 PMDo i have to logout first? On refresh it doesnt work yet
Sven
04/04/2025, 4:31 PMHi @Arvind its not working yet
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Arvind
04/04/2025, 4:32 PMYes, please refresh. Make the required language update and it should save
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Sven
04/04/2025, 4:35 PMThanks for your response. I refreshed and logged out and refreshed but it wont save the language yet
Sven
04/04/2025, 5:23 PM@Arvind @Sahil Still not fixed unfortunately... Are you on it? Any update? Thanks in advance
Sven
04/04/2025, 5:48 PM@Arvind @Sahil FYI: The "Publish" button never changes if you make a change ... before it would change the icon within it but now it seems like it is not recognizing any changes made. Hope that helps maybe ...
Sven
04/04/2025, 6:33 PMtry change to google or openai ... save and then change back to deepgram... that worked for me ... kinda ... the agents responses are whacky still but the language remains changed
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Arvind
04/04/2025, 7:56 PMYes, taking a deeper look into this. Some transcriber configs were updated.
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Sven
04/04/2025, 8:14 PM@Arvind Agents working reliably again ... thanks for your effort
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ΒίνταΜόκα
04/04/2025, 10:58 PMI can vouch. It appears to be working. Thank you!
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Arvind
04/04/2025, 11:22 PM@ΒίνταΜόκα Thank you for verifying!
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Aniah
04/06/2025, 11:50 AMThank you for reaching out to us. We've received your message and will get back to you as soon as possible.
Aniah
04/06/2025, 11:56 AMHi, checking if this is resolved/solved for you?
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Pigeon
04/09/2025, 10:44 AMNo, still get saving issues on various assistant fields
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Aniah
04/10/2025, 11:53 PMHey buddy, can you share your organization ID and assistant ID so I could take a look?
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Sven
04/17/2025, 7:55 AM@Shubham Bajaj Hi Shubham, You can use any organization ID and assistant ID ... the bugs are global and only avoided by workaround using incognito and multiple klicks on publish and page refreshings ... without back ups of prompts etc data loss is guaranteed since the UI update ... please dont let it slide anymore
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Aniah
04/18/2025, 6:41 PMThe team is aware of this issue and we are working to resolve it as soon as possible. Thank you for your patience