Hello, Apparently I'm not able to take in any way the sponsored "1000 min free each month". I tried creating new orgs and changing the billing of older orgs, nothing change. I just get 10$. Why is that? For example this one is freshly new: 8a0f499c-813b-4b5e-bf42-dbca60bb7efb This one is older: 30a6774b-9119-4115-9449-04ed8668d02b Both have never 1000 min/months free.

I understand your frustration with not being able to access the "1000 min free each month" promotion. I've looked into this issue but couldn't find specific information about this promotion in our documentation. What I did find is that Vapi typically offers $10 in free credits for new accounts to test voice workflows, which might be what you're currently seeing. I'm escalating your query to our support team who can provide more specific information about the "1000 min free each month" promotion you're referring to, verify if it's currently active, and help you access it if you're eligible. A support team member will get back to you shortly with more details about this promotion and how to activate it for your organizations. Thanks for your patience! 😊

checking if this is resolved/solved for you?

No it was not solved.

Hey @giorgior27, could you try now? Your account has been upgraded to a trial account, and you should be getting the new VAPI 1000 minutes plan.

Thanks! It is solved

Marking this ticket as Solved ✅