3603f227-c7aa-4c2a-b313-700bd68a3ee2, e7e2ab2b-7d9f-486e-9b08-b76fc6f90de1, 4e17a919-512a-4531-bdbd-75c25270a6a8, dc464ec9-2138-430d-834d-a0af73988fc5, e78c45c6-95c4-4df2-8422-572ca68f976b start 4/6/2025, 11:57:52 AM sydney time, i expected a transcript, script that is followed by assistant, feedback on tests and no call centre background noise, what i received is call centre background noise and no first message from my assistant. wasted 20 mins of call time at least. attached example of audio(pretty much the same for all). tried to switch model providers but nothing changed. https://cdn.discordapp.com/attachments/1358276247821750284/1358276248027005028/64f4b446-7d30-4632-9274-91981ceb17f6-1743907830565-04fcbfe5-8731-4f8e-8999-b7a6759fb9c6-stereo.wav?ex=67f340d5&is=67f1ef55&hm=3619578aa706672a391d91eaf0e0e41b05113fd9412ff5526c97853a18f04ef8&

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