I want to do outbound calls, but for some reason something goes wrong. I am trying to do a local outbound call. What could be the problem? https://cdn.discordapp.com/attachments/1358566132037976144/1358566132419920123/Kepernyofelvetel_44.png?ex=67f44ece&is=67f2fd4e&hm=5b6aa6f593433283b854182e3faa7db7ef20aedddf849ce409241e5b228ac861&

Hi there! I see you're having trouble with outbound calls through Telnyx and getting a 403 error. I notice that I don't have specific information about your "Nyelviskola" assistant, but I can definitely help with the Telnyx error 403 and the "No squads available" notification you're seeing. Based on the image you shared, the main issue appears to be related to the "No squads available" notification. This is actually the key to your problem! According to the information I found, this notification indicates that you need to create a squad to enable the outbound call feature [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331890584826155018). Without a configured squad, the outbound call feature is disabled, which is likely causing the 403 error. Here are some steps to resolve this issue: 1. **Create a Squad**: You'll need to create a squad and properly configure it to include your assistant. The notification "No squads available. Create a squad to enable this feature" clearly indicates this requirement [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331890584826155018). 2. **Verify Telnyx Configuration**: Once you have a squad set up, make sure your Telnyx integration is properly configured: - Set up outbound authentication on Telnyx by adding the two fixed IPs from VAPI - Select Tech Prefix and create a unique 4-digit Tech Prefix (must be unique to your account) - Create outbound voice profiles on Telnyx and assign a SIP trunk [(source)](https://docs.vapi.ai/advanced/sip/telnyx) 3. **Check Phone Number Configuration**: Ensure your phone number is active and properly configured for outbound calls [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336432457943351358). If you continue to experience issues after creating a squad and configuring Telnyx properly, would you like me to provide more detailed troubleshooting steps?

@Enyedi Péter Try out this suggestion if helpful thanks

not helpful.

Have you tried outbound calls before, or is this your first experience with it

first experience

-Double check your Telnyx API credentials in Vapi integrations.. -Make sure your Telnyx number supports outbound voice.. -Verify your number is correctly linked to a outbound profile..

checking if this is resolved/solved for you?

it is solved yes, problem was on telnyx's side

Go to your Assistant Settings ensure the same voice model and provider is used consistently

what do you mean? I am using deepgram-hu-nova 2 as transcriber, and vapi-Paige for voice

Can you use Vapi endpointing which should solve the issue. You can do it by going to Vapi Dashboard -> Assistant -> Advanced Section -> Smart Endpointing - Vapi

Can you send me the call_id?

595dc38a-a161-467d-91e1-c8bbb5fb304c

How did you solve the problem!! Facing same issue for 3 days 😦

@chukarslan what issue you are facing?

Thank you so much for a prompt reply! So I linked my telynx number to the account, but when I try to place outbound calls it returns a 403 error

hey @chukarslan can you share the phone number ID?

f152f744-3830-4c1e-a361-87c7f50b45d3

A 403 error typically means there might be a configuration issue with your outbound calling setup. Please ensure that you've followed these steps: 1. Log in to the Telnyx Portal and check that your Outbound Voice Profile is correctly set up. 2. Add Vapi as a connection under the "Connections and Applications" tab. 3. Double-check that your SIP trunk and Outbound Voice Profile are correctly assigned. If everything seems correct, try removing your phone number, then re-adding your API credentials and setting up the number again. If the issue persists, please let me know, and we can investigate further.