Edits not saving
# support
s
When I hit publish after making some edits (of any kind) it seems to save them around 50% of the time, I refresh the page and sometimes the edits stay sometimes they dont
v
Hi there! I understand how frustrating it can be when your edits aren't consistently saving. Based on the information I've found, this is actually a known issue in the Vapi platform where edits sometimes don't save properly after publishing. Let me explain what might be happening and suggest some troubleshooting steps. ## Known Issues There are several known bugs that could be causing this behavior: - **UI Bug**: There's a known issue where the UI shows a "success" message but doesn't actually save the changes properly. This happens particularly with headers, server URL secrets, and other configurations [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). - **Tab Navigation Issue**: According to user reports, settings sometimes disappear when you navigate to another tab and then publish changes [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331). - **Publish Button Behavior**: The publish button is supposed to save all changes, but there's a bug where it doesn't consistently do so, especially with certain types of edits [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331). ## Troubleshooting Steps Here are some steps you can try: 1. **Refresh After Publishing**: Try refreshing the page immediately after hitting publish to see if that helps the changes stick [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331). 2. **Clear Browser Cache**: Clear your browser's cache and cookies, then attempt to save the changes again [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334552736133546076).
3. **Try Different Browser**: Access the dashboard from a different browser or incognito mode to see if the issue persists [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336607973576933420). 4. **Avoid Clicking Away**: There's a specific bug where clicking away from the menu before saving can cause edits to be lost, so make sure to hit publish before navigating away [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331). 5. **API Alternative**: For certain settings like headers and secrets, you might have better luck using the API to add them instead of the UI [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331991829717188680). Is there a specific type of edit that's giving you trouble, or would you like more details on any of these troubleshooting steps? 🙂 Sources: - [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184) - [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331) - [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334552736133546076) - [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336607973576933420) - [Discord Thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331991829717188680)
p
Hey Skyler, do a hard refresh, and then your changes will appear in the dashboard
p
2 requests with wrong voice values sent
s
Hey @Pigeon , It is likely that you are subscribed to the Daily Org channel for your organization, which provides you with daily updates. Because, there is a possibility of receiving daily feature/faulty updates, leading to disruptions and inconvenience. To mitigate these issues, I recommend switching to the Weekly Organization channel. Subsequently, you can recreate your assistant, ensuring that such problems do not recur.
p
Oh, that's what that setting meant... Thanks! 🙂
On the other hand, First message just stopped saving on weekly...
It saved now, not sure if temp issue or not
s
temporary issue.