are you comfortable to chat here about
# office-hours
n
are you comfortable to chat here about the challenges for multilingual agent?
s
@NS.inc we can discuss in this thread.
n
Hi, ok.
So I had to develop the sports club agent that can say in various languages(English, Dutch, Spanish, Russian, Arabian, etc.)
My first way was to use agent with multilingual supported transcriber + multilingual supported tts.
but in this case, the agent didn't handle the various languages properly and too slow response
so I decided to use Squad
same context but language-specific prompt, transcriber and tts.
but in this case, transferring is a challenge, and for one agent, it only understood its own language.
so language switching also very challenging
Finally, I found millis and it is much better for language switching and quick response.
OF course, it is well-matched for small/medium tasks.
Vapi can handle more complicated tasks.
And I often meet people that complain about Vapi for continuous updating with corrupting built agent or squad.
As a vapi fan, I hope vapi will resolve such issues.
and well-matched for production and larger businesses
s
@NS.inc People often complain about the dashboard being broken, and I agree. We're improving things so you won't need other products to get things done. Don't worry, you won't have production or dashboard issues anymore. Just change your org channel from daily to weekly.
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