there has been a issue , the transfer of call between the assistants is not working fine. This is the call ID: 0a906e6a-e376-4c96-ad47-816c3831d543

Hi there! 👋 I'm unable to provide specific details about what went wrong with your particular call ID (0a906e6a-e376-4c96-ad47-816c3831d543), as I don't have access to that specific call data. However, I can definitely help with general information about call transfers in Vapi squads and troubleshooting steps. ## How Call Transfers Work in Vapi Squads According to the [Vapi documentation](https://docs.vapi.ai/squads), squads are designed to manage complex workflows by enabling call transfers between multiple assistants while maintaining conversation context. When a call is made to a squad, it starts with the first assistant in the squad's members list, and as transfers happen, each assistant handles their portion of the call. ## Common Issues & Troubleshooting Steps Here are some troubleshooting steps you can take: 1. **Check Squad Configuration**: - Ensure squad members have destinations configured properly - Verify that you're using a squad for transfers, not just an assistant - According to [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339776555639115776), transfers won't work if squad members don't have destinations 2. **Check Assistant Settings**: - Verify the

forwardingPhoneNumber

is set correctly - Ensure the assistant ID linked to the squad is correct and active 3. **Check for Conflicts**: - Remove the

phone-call-control

server event from your assistant if it's enabled, as this can interfere with call transfers - According to [Discord reports](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335869152535121960), when this server event is utilized, call forwarding is managed by you rather than VAPI 4. **Review TransferCall Configuration**: - If using the

transferCall

tool, ensure parameters are set correctly - Check if the transfer mode is set to "rolling-history" to maintain conversation context 5. **Be Aware of Limitations**:

Hey! To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!