Hey, I’m using Twilio

<Stream>

and need a WebSocket-compatible

sk-live

API key. My current UUID keys throw a

31920 Handshake Error

. Can you issue me a proper token? Thanks

I'm escalating your request to our technical team who can help with issuing a WebSocket-compatible

sk-live

API key. While we're waiting for their response, I can share that the

31920 Handshake Error

you're experiencing might be related to a few possible causes: - It could be related to the 11labs flash_model (changing to "turbo" model might help) - There might be issues with the transport connection not being established properly - The WebSocket connection setup sequence might need adjustment Our team will get back to you shortly with a proper token or alternative solution for your Twilio

<Stream>

integration. Thanks for your patience! 👍

Thank you, I look forward to hearing from them

Hi there! 👋 I don't have a specific timeframe for when the technical team will get back to you about your WebSocket-compatible

sk-live

API key request, but I can share some general information about response times. Response times can vary based on several factors. According to our [support documentation](https://docs.vapi.ai/support), enterprise customers typically receive the fastest response times through their dedicated support channels. Several factors can affect how quickly the team responds, including: - High call volumes, which can sometimes slow down response times - Current workload and prioritization of issues - Technical complexity of the request If you need to follow up on your request, you can: 1. Check for updates on your existing support ticket 2. Contact support to see if there are any temporary measures or workarounds available 3. Provide additional details about your issue (like specific error messages or call IDs) that might help expedite the resolution Is there anything specific about your Twilio

<Stream>

integration that I can help with while you're waiting for the technical team's response? Sources: - [Support documentation](https://docs.vapi.ai/support) - [Discord thread about response times](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332286268805087272)

Hey, I’m using Twilio and need a WebSocket-compatible sk-live API key. My current UUID keys throw a 31920 Handshake Error. Can you issue me a proper token?

Hey Ralph, could you please describe more about what exactly you're trying to get done and why you need this API key?