Hello! I am havig a problem with the voice. I am using the provider 11labs and I am chaning the model to eleven multilingual v1 but when I refresh it goes back to Eleven turbo v2.5, the cahnge does not persist

Hi there! 👋 I understand how frustrating it can be when your voice model settings don't stick. I don't have specific information about why "eleven multilingual v1" in particular isn't persisting for your setup. However, I can definitely help with some troubleshooting steps for this issue where your 11labs voice model keeps reverting to "Eleven turbo v2.5". This is a known issue that several users have experienced. Here are some potential causes and troubleshooting steps: ### API Key Issues - Try removing your own 11labs API key if you're using one, as this might be causing the issue if the voice isn't in your account - Ensure your API key has the necessary permissions - Double-check that the voice is added to your account and to Vapi ### Caching Issues - Try changing the first message in your conversation, as this can help clear the cache with 11labs - Clear your browser's cache and cookies ### Voice Configuration - Manually add the voice ID by copying it from the voice library and pasting it into your agent's settings - Ensure the voice ID is compatible with the provider you're using - Sync the voice with Vapi by selecting 11labs as the voice provider and clicking on "Sync with 11labs" in the Voice Library ### Other Potential Solutions - There might be a synchronization problem or a bug causing the voice settings to revert - Try using a different voice model as a workaround - Check if there are any filters applied in the assistant settings that might be affecting the voice selection Is there any specific troubleshooting step you'd like me to explain in more detail? Sources: - [Why voice model settings do not persist after refresh](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1270786139355090995) - [11labs voice model settings reverting to default after refresh](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333733021857222656)

Ensure that your ElevenLabs API key is correctly entered

Hey Clara, could you record a Loom video of the model change not working and share your Assistant ID along with the Voice ID? I'll try to take a look and get it fixed for you.

I disabled and enabled the API key and it worked, thank youQ

checking if this is resolved/solved for you?