https://discord.com/channels/1211482211119796234/1359601737178288259 please look for this message, the assistants are not working, out of 10 calls , one call shows response and then doesnt forwards call to next assistant even after speaking the message, and later after not speaking , the call gets cut @Vapi @User

Hi there! 👋 I understand you're having issues with your Vapi assistants not working properly. I can't access the specific Discord message you linked, but I can definitely help with the issues you've described. Let me address the problems you're experiencing with your Vapi assistants. Based on the information I found, there are several potential reasons why your assistants might not be responding on most calls and why call forwarding isn't working: ## Why assistants might not be responding (only 1 out of 10 calls): 1. **Configuration Issues**: There might be an incorrect assistant ID configuration on your phone number or the assistant might not be properly assigned to the phone number. According to [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864), this is a common cause of assistants not responding. 2. **Network Issues**: Network delays or problems with the handoff between services like Google Voice and Twilio could be preventing your assistant from responding consistently, as noted in [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332133296347549797). 3. **System Limitations**: If you're using Vapi's free telephony numbers, they have a limit of 10 outbound calls per day and can only call US numbers, which might explain the inconsistency in responses according to [documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343965987070021763). 4. **Concurrency Limits**: You might be hitting "over concurrency limit" errors if multiple calls are being made simultaneously, as mentioned in [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334159219649417289). ## Why call forwarding to the next assistant isn't working:

Hey ICY, I know your ticket is already open. As of now, we are unable to get the call logs. So allow us some time to get back to you with a proper investigation and resolution. There is an ongoing issue with the datadog call logs.