I keep changing settings in the dashboard such as the speed of my VAPI assistant, and they keep resetting randomly on their own. It's gotten so bad that I have to check multiple times per day just to keep the settings correct and it is completely unreliable. What is going on with the platform that it can't even save and maintain settings correctly? This is seriously starting to hurt my business because the clients are noticing how inconsistent the assistant performance has become. You need to fix this stability issue asap.

Hi there! I understand how frustrating it must be when your assistant settings keep resetting randomly. I'm unable to determine the exact cause of your specific issue without investigating your account directly. However, I can definitely help with information about this known issue and provide some troubleshooting steps. This is actually a known issue with the VAPI platform. According to information I found, other users have reported similar problems with settings not being saved correctly in the VAPI UI, even though the UI indicates they were saved. One user specifically reported that "settings reset after reloading, even though the UI indicates that they were saved" [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). Here are some troubleshooting steps you can try: 1. **Basic browser troubleshooting**: - Check if your browser is up-to-date - Disable any browser extensions that might interfere - Try accessing VAPI from a different browser or device [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1258340474243121283) 2. **VAPI-specific checks**: - Verify that your VAPI agent is correctly configured - Double-check API keys and access permissions if you're using them [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) 3. **Workaround for some settings**: - For certain settings like server URL secrets, some users found that "putting in your key then refreshing the page" helps save it [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331)

some examples include Additional Configurations in voice settings, like Speed, Stability, Backchannelling, etc., start speaking plan, stop speaking plan, and even prompt updates. I have to assume that nothing is secure.

Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.