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VAPI Agent unable to make Outbound calls
# support
v
Hi there! 👋 I see you're having trouble with your VAPI module for outbound calls. I don't have access to your complete VAPI Agent setup, so I can't pinpoint the exact issue, but I can definitely help you troubleshoot the "RuntimeError [400] Bad Request" error you're encountering. ### Possible Causes of the Error There are several potential reasons for this error: 1. **API Request Issues**: The error might indicate that your request includes a 
credentials
property when it shouldn't, or there's an issue with the data format being sent to the API. 2. **Authentication Problems**: According to the information I found, incorrect API keys, authorization headers, or key permissions can lead to this error. 3. **Network Connectivity Issues**: If the VAPI module cannot reach necessary servers during initialization, this can cause the error. 4. **Incorrect VAPI Configuration**: Incorrect configuration settings, such as API keys or tokens, could be causing the problem. 5. **Endpoint URL Issues**: An incorrect or outdated endpoint URL can trigger a 400 error. ### Troubleshooting Steps Here are some steps you can take to resolve the issue: 1. **Check API Keys and Access Permissions**: Double-check that your API keys are correct and have the necessary permissions. 2. **Review VAPI Configuration**: Ensure all your VAPI setup configurations are correct, including any API keys or tokens. 3. **Check Network Connectivity**: Make sure your system has proper network access and can reach the VAPI servers. 4. **Inspect Network Activity**: Use your browser's developer tools to inspect the network activity when you attempt to make the call. Look for any failed requests or errors. 5. **Check Webhook Configuration**: If you're using webhooks, ensure they're correctly configured. 6. **Review Data Format**: Ensure that the data structure being sent from your workflow (Google Sheets → Array aggregator → Iterator → VAPI) matches the expected format of the VAPI API.
### About the Error Handling Options The options you're seeing are: - **Ignore all errors**: This would make your workflow continue despite any errors, which might not be ideal as it could lead to incomplete or failed calls. - **Ignore errors of type RuntimeError**: This would make your workflow continue despite RuntimeError specifically, but would still stop for other types of errors. - **More information about error handling**: This likely provides additional documentation about how to handle errors in your workflow. I'd recommend addressing the root cause rather than just ignoring the error. Would you like me to help you with any specific aspect of troubleshooting this issue? Sources: - [Possible causes of 'RuntimeError [400] Bad Request' during initialization of the VAPI module in Vapi?](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333747605628391434) - [What are the troubleshooting steps for resolving 'RuntimeError [400] Bad Request' during VAPI module initialization in Vapi?](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) - [What are the error handling options available for 'RuntimeError [400] Bad Request' during VAPI module initialization in Vapi and their implications?](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336456720913797238) - [How do Google Sheets, Array aggregator, and Iterator interact with the VAPI module during outbound calls and could they be related to the 'RuntimeError [400] Bad Request'?](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334889631333875793)
m
am i to use a private or public api key
k
Hey, could you please rephrase your ticket description and share more details?
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