Hello, my VAPI agents are having the problem of waiting for so long to answer the user after they receive answers to their questions. The wait time in between is crazy. even had a client hang up on the demo thinking it doesn’t work. The weird thing is, I had made an appointment setter weeks ago and this one doesn’t have that problem at all.
For the ones that do, I already tried:
- Switching my full prompt to the first one’s exact prompt like in my first ever build, just changing the niche-specific words to fit my niche.
- Switching the transcriber to every single option. Assumed latency changes around, but when I test calls, None of them changed anything.
- Playing around with the settings for the wait features, decreasing all wait times to the least available.
- Adding in the prompt for it not to wait too long between user answers and its responses.
- Switching from gpt 4,0 to 4.0 mini and cluster and 4.5 (no difference)
*This is an agent in English, so no translation is involved.
*GPT suggested adding this in the prompt (which I tried) and that’s pretty much it.
What can I do, I am out of options here?