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Text messages with the same number as a Voice Assi...
# support
k
Kevin @ Oahu.AI
04/13/2025, 6:10 PM
Is it possible to support text messages through the same number that a voice assistant is attached to?
v
Vapi Support Bot
04/13/2025, 6:12 PM
Hi there! ๐ While I couldn't find definitive confirmation that Vapi officially supports text messages through the same number as a voice assistant, I can share some relevant information that suggests this might be possible. According to [Synthiq in the expert directory](
https://docs.vapi.ai/community/expert-directory
), they offer "AI Voice Agents (20+ countries). Any industry. Use your existing number." This suggests that using your existing number for both purposes could be supported. Additionally, the [Vapi SDK documentation](
https://docs.vapi.ai/assistants/background-messages
) mentions that it "lets you silently update the chat history through efficient text message integration," indicating text messaging capabilities within the platform. For sending SMS messages using Vapi, there is a [step-by-step guide](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333245023319494707
) that outlines the process: 1. Create a custom tool using Vapi 2. Associate the tool with the assistant 3. Use explicit tool calls with prompts to trigger the tool 4. Vapi sends a server request to your server 5. Your server uses an SDK to trigger the SMS The documentation also mentions that phone numbers can have a [fallback destination](
https://docs.vapi.ai/api-reference/calls/update
), which could potentially be configured to handle SMS messages. Is there anything else you'd like to know about Vapi's phone number or messaging capabilities? Sources: - [Vapi Expert Directory](
https://docs.vapi.ai/community/expert-directory
) - [Vapi Background Messages](
https://docs.vapi.ai/assistants/background-messages
) - [Discord Thread on SMS Messages](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333245023319494707
) - [Vapi API Reference Calls Update](
https://docs.vapi.ai/api-reference/calls/update
)
s
Shubham Bajaj
04/13/2025, 8:54 PM
Yes, itโs possible to support text messaging through the same phone number that your voice assistant uses, but it depends on how your number is provisioned..
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