@donyayin I am having the same issue with my prompt .. even if I push this data to a knowledgebase or variables doesnt help. This is what i did kept the name and price in variables and the description in Trieve. Not sure if you found any other VAPI solution to fix this. Let me know if you did.

Make sure that your assistant’s prompt is structured to help both variables and the knowledge base effectively example, you can configure your assistant to reference variables like (name) and (price) for dynamic content, and set up a query tool to fetch descriptions from trieve..

Thanks for the response. I am able to successfully manage the separation between variables and knowledgebase but the issue is when asked about the menu which is the variables the ai sometimes only reads the description which is in the knowledgebase. Tried to give the prompt to adhere to reading the menu name only but still it kind of becomes gibberish ..

Ensure that the assistant retrieves the description corresponding to each menu item’s name and to achieve this by setting up a query tool that fetches the description based on the item’s name, then prompt guides the assistant to combine the retrieved description with the name and price from the variables..

Thanks let me try that