Hi. After doing some changes on the prompt of the assistant and hitting "Publish", Vapi says the assistant was updated. However, after refreshing the page, the changes were not saved. What could be happening? Thanks.

Hi there! 👋 I understand how frustrating it can be when your changes aren't saving properly. I'm unable to determine the exact cause of your specific issue, but I can definitely help explain what might be happening based on information I've found about similar issues. Several Vapi users have reported similar problems where changes to assistant prompts aren't being saved after publishing. Here are some potential causes and solutions: ## Potential Causes - **System Issues**: There might be ongoing migrations, system updates, or glitches preventing changes from being saved [(Discord thread)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336674769055252594) - **File Corruption**: The file containing the assistant's prompt may have been inadvertently removed or corrupted [(Discord thread)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336674769055252594) - **Known Bug**: There's a known issue where the Publish button can cause problems such as removing certain settings when clicked without other updates ## Troubleshooting Steps You Can Try 1. **Refresh and Double-Check**: Try refreshing the page again (though you mentioned you've already done this) 2. **Clear Cache**: Clear your browser's cache and cookies, then attempt to save the changes again 3. **Log Out and Back In**: Sometimes logging out and back in can resolve synchronization issues 4. **Check Console Errors**: If possible, check your browser console for any errors that might provide clues 5. **Server URL Secret Workaround**: If you're using server URL secrets in advanced settings, try entering the key and then refreshing the page - this has been reported as a workaround for a similar issue [(Discord thread)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331) 6. **Document Settings**: Before making further changes, document your current settings to avoid data loss

same issue

I'm having the same issue. I have to publish about multiples times to make the changes stay and also refresh.

We are sorry for the bad experience, this is considered as P0 item by the team. Don't worry, by the end of today GMT-4, this will be the issue of Assistant changes not being saved even after publish will be fixed..

Same issue, please fix

I found a workaround: change the "Max Tokens" setting, and then press "Publish"

We are currently working on it and we will get this fixed asap.

Any update on this? I was experiencing this last night still.

we are still working on getting this resolved. thank you for being patient

Guys, this is getting ridiculous. The platform became worthless since we can't even save the changes. This is SUPER BASIC, ESSENTIAL FEATURE. And you've been feeding us with the "we're working on getting it resolved" for a week now.

Hey @AIID, checking if you're still facing this issue. If so, could you record a Loom video of this describing you're unable to save your assistant config? Also, share your organization ID and the assistant ID.

@Shubham Bajaj @Kings_big💫 we're definitely still experiencing this issue. It's not resolved at all (notice the ticket is marked as solved)

cc: @Haii