Error When Ending Conversation
# support
m
Hi Team, Every time I say goodbye to the assistant, I receive the following error message: β€œExiting meeting because room was deleted.” Could you please help me resolve this issue ? Thank you. https://cdn.discordapp.com/attachments/1361267166028103722/1361267166569300118/cal_err.png?ex=67fe2257&is=67fcd0d7&hm=5557538f50722eb18069933650eeb266a98ca66ce01a3c088bc1750c8c7da63b&
v
Hi there! πŸ‘‹ I understand you're experiencing an error message when ending conversations with your assistant. I can definitely help explain what's happening and provide some troubleshooting steps! Based on the information I found, the "Exiting meeting because room was deleted" error occurs when the virtual session for your call is terminated unexpectedly. This can happen for several reasons, and interestingly, one common cause is actually related to saying goodbye! According to the documentation, this error might be triggered because your assistant is saying an end-call phrase. As mentioned in [one source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337162299621900359), "The actual reason for call termination was
assistant-said-end-call-phrase
, just remove those phrases from your assistant and then things will work pretty smooth." Here are some troubleshooting steps you can try: 1. **Remove end-call phrases**: Check your assistant's responses and remove phrases that might trigger call termination (like "goodbye," "farewell," etc.). 2. **Check microphone permissions**: Ensure your application has proper microphone permissions, as [starting a conversation without microphone permission](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336782522859913226) can cause this error. 3. **Verify your model and credentials**: Make sure you have the correct credentials for the GPT-4o model you're using, as [credential issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) can cause this error. 4. **Check server logs**: If possible, examine logs for more specific error messages that might provide additional clues. 5. **Review timeout settings**: The room might be automatically deleted due to timeout settings if there's a period of inactivity. Is there anything specific about your implementation that you'd like me to help troubleshoot further? Sources:
Also call-id so vapi team could help you
s
Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!
s
thanks @Pigeon for helping @Moha
p
No, these are the first, you need to scroll way down πŸ™‚ Also copy some call ids for vapi team
m
Ahh, ok, πŸ˜…
p
Yeah so that does it πŸ™‚ If you don't want assistant to end calls - disable it
It probably should not be reported as an error in UI
p
Yeah, it just means your call has ended, you cant get rid of the error
room was deleted
means call ended for whatever reason as far as I know
m
Okei, i got you, thanks