Hey everyone, I'm currently setting up an outbound caller and I was wondering how the Vapi Assistants deal with being transferred to the original number they called to another number? Do they just wait on the line until the next person picks up?
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Kings_big💫
04/15/2025, 9:28 AM
Vapi assistant makes an outbound call and it’s forwarded, the assistant stays on the line and waits for the next person to answer, allowing the conversation to continue seamlessly.
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Lorenzo
04/15/2025, 9:28 AM
Okay great thanks for the help - when the next person answers does it start with "first message" again?
k
Kings_big💫
04/15/2025, 9:33 AM
When a call is forwarded, the assistant stays on the line and continues the conversation without restarting the first message..