Number deleted
# general-english
p
My numbers and change are being deleted by themselves. Can anyone help me?
e
Your Vapi assistant’s numbers (like contacts) and changes (like pause settings) disappearing is super frustrating. Here’s the deal in a nutshell: Likely a sync glitch, bad API call, or settings conflict wiping your data. Numbers might be in
variables
or call logs; changes like pauses might not save due to server hiccups. Check
variables
in the dashboard or via
GET /assistant/{id}
. Save them with
PATCH /assistant/{id}
(e.g.,
{"variables": {"phone": "1234567890"}}
). Avoid scripts clearing data. Skip SSML—it’s flaky with ElevenLabs. Add “...” to prompts (e.g., “Please hold...”) or set
startSpeakingPlan.waitSeconds: 0.8
via API for delays. I can set up pauses and save your numbers for you—just DM your
assistant_id
. Or I’ll guide you step-by-step. What’s “numbers” mean exactly? Let me fix this! 😎
p
I tried to register the same number several times, but both the number and the trunk were always being deleted.
Can you help me register this way?
return Get /assistant
e
Yes I can, a private chat will be more useful at this junction
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