Is there anyone here that can help me
# general-englishl
Loic_robert
04/16/2025, 12:50 PMIs there anyone here that can help me get more credits, we maxxed out everything and really need an upgrade
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Kings_big💫
04/16/2025, 1:22 PMEmail at support@vapi.ai they will upgrade your account.
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Mason
04/16/2025, 1:23 PMhe emailed them and hasn't gotten a response
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Loic_robert
04/16/2025, 1:23 PMI already did, that's the issue
Loic_robert
04/16/2025, 1:23 PMWould be great if you guys added a feature for users to upsell themselves quicker. I don't know your process, don't get me wrong, but it could be nice instead of a sales call...
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Kings_big💫
04/16/2025, 1:24 PMI'll let's the executives be informed, we appreciate your patience thanks
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Loic_robert
04/16/2025, 1:24 PMPerfect thank you king!
Loic_robert
04/16/2025, 1:24 PMLike we need this to work as soon as we can!
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Pigeon
04/16/2025, 1:29 PMWow, that's weird, so I have credits in my acount, but I have free minutes left, when my free minutes runs out I cant use my credits I paid for without writing emails?
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Sahil
04/16/2025, 1:30 PMcan you email at sahil@vapi.ai? Can get you sorted asap.
Sahil
04/16/2025, 1:30 PM@Loic_robert
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Loic_robert
04/16/2025, 1:52 PMPerfect @Sahil can you give me the plans so that we can already tell you which one we want and put in place?
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Kings_big💫
04/16/2025, 2:08 PMI suggest you message via email thanks
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Loic_robert
04/16/2025, 2:27 PM@Kings_big💫 @Sahil We got a reply with a 404 error link...
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Kings_big💫
04/16/2025, 2:40 PMKindly send a screenshot of the error message thanks
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Sahil
04/16/2025, 3:28 PMThis is your email justin@leadbrain.io right?
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Loic_robert
04/16/2025, 3:59 PMpavel@fondako.com
Loic_robert
04/16/2025, 3:59 PMThats the email and he sent back the screenshot to you
Loic_robert
04/16/2025, 3:59 PMby email
Loic_robert
04/16/2025, 4:00 PMthats the message we received, which is not what we want
Loic_robert
04/16/2025, 4:09 PMwe need more minutes
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Sahil
04/16/2025, 5:24 PMUpgraded your account and you can go to billing section buy more credits and it will work.
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Kings_big💫
04/16/2025, 5:26 PM@Loic_robert
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