Hi everyone! đź‘‹
I just joined the Discord — hope you're all doing well.
I'm currently using a Workflow with the Cartesia voice (Sonic 2 – French language) and I have a few questions:
Dynamic variables like {{now}} and {{customer.number}} don’t work :
- The voice agent doesn’t recognize the current date or the incoming caller number, even though I’m using a Vapi free number and calling from a real phone. Has anyone faced a similar issue and found a fix ?
Also, the agent pronounces long numbers digit by digit
For example:
- 67100 => should be pronounced (in french) “soixante-sept mille cent”, but it is spelt number by number instead “six sept un zéro zéro”
Same issue with emails: the “@” and “.” are not pronounced naturally in French
Even with instructions in the Global Prompt or node-specific prompts, pronunciation rules are ignored...
I tried guiding the agent with custom instructions, but it still pronounces things strangely.
Has anyone managed to solve these issues ?
Would mean a lot if you could please share tips and feedback 🙂
I've created a support ticket to keep history of the fix.
https://discord.com/channels/1211482211119796234/1362054174338187414
Thanks !