i use the vapi calling api issue i faced
# general-englishh
hamza_jani153
04/17/2025, 7:59 AMi use the vapi calling api issue i faced on outbound call is that when i hit the api and user cut the call it retries that particular customer after a few second but this is not good because when a user cut that particular call than why you hit again this is the issue i faced.
k
Kings_big💫
04/17/2025, 9:48 AMCheck the ended reason in call logs and ensure your assistant handles terminations properly to prevent unintended retries.
h
hamza_jani153
04/17/2025, 9:58 AMin call logs it show customer didnot answer but when i hit the api one time and i cut the call it hit retry again.
hamza_jani153
04/17/2025, 9:58 AMbut when i not attend the call than he working correctly.
k
Kings_big💫
04/17/2025, 10:48 AMSend your call id
h
hamza_jani153
04/18/2025, 4:56 AM2089cfc9-f211-4c4a-b330-72ddcc48470e
hamza_jani153
04/18/2025, 10:47 AMcan you tell me why this issue persist?
s
Sahil
04/18/2025, 11:55 AMWhich number you are using?
h
hamza_jani153
04/18/2025, 12:41 PM+1 (343) 309 5652
hamza_jani153
04/18/2025, 12:42 PMthis is the number which i use for outbound calling.
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