Few of the outbound call from Vapi are not connecting . Ended reason say “Twilio Connection Failed“. How resolve this ??

Make sure your Twilio account and phone numbers are correctly configured, check for service disruptions on both Vapi and Twilio's status pages, review call logs for specific error codes, and verify your Assistant ID and phone number ID, if all this are correct but still experience same error kindly provide your call id thanks

CALL ID - 7689b6be-8b93-4781-9f90-a7fad80bd0b8

Looking into it

Can you help me with the twilio logs.

logs are empty .

Twilio logs should be available on twilio side not on our platform 🙂

Call Sid CAe70f43100c02d746870ff11acf537395 Account Sid AC64088619fca88d558ad720eb4f86d368 Start Time 01:22:44 +0530 2025-04-18 End Time 01:22:45 +0530 2025-04-18 Duration 0 From 12319362444 To 17609086024 Direction Outgoing API Trunk Sid null Secure Trunking Called Via FALSE Status Api Version Failed Price 0

Thanks for providing your info we are looking into it

It is from your end

No.. Its a US number .

Look your call is getting blocked because of the poor callerID reputation.

Ok .. Thanks