I have a question about using an Indian
# general-englishd
dragoneel
04/20/2025, 8:53 PMI have a question about using an Indian phone number, has anyone been successful in using it with vapi
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Shubham Bajaj
04/21/2025, 6:51 AM@Invorto Can help you with this. He's successfully doing more than 3000 calls a day .
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Invorto
04/21/2025, 6:58 AMThanks @Shubham Bajaj
Invorto
04/21/2025, 6:58 AM@dragoneel please tell.
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dragoneel
04/21/2025, 6:59 AMHi, I am creating an appointment booker for a doctor. I have an assistant made just need to connect it with a number
dragoneel
04/21/2025, 6:59 AMI am in India
dragoneel
04/21/2025, 6:59 AMWhere can I buy the number
dragoneel
04/21/2025, 7:01 AMI have went through the messages in this community and looked at all the usual suspects like twillo
dragoneel
04/21/2025, 3:51 PM@Invorto did you get a moment to look at the issue
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Reon
04/21/2025, 7:48 PM@Invorto any idea? Would be really helpful for me as well.. looking for a solution for the same
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Invorto
04/22/2025, 9:16 AM+91 89394 94176
Connect with Huzefa please and tell Gaurav referred you.
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dragoneel
04/22/2025, 10:37 AMThanks
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Shubham Bajaj
04/22/2025, 12:05 PMThanks @Invorto for helping @Reon @dragoneel
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dragoneel
04/23/2025, 9:18 AMJust an update your company needs to be registered in Chennai, Bangalore or Mumbai for them to sell you the number
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Reon
04/23/2025, 5:12 PMVIVA Communications specifically requires numbers to be dialed in this format:
91XXXXXXXXXX
(No +, no 00 — only country code + number)
So I’m caught in a mismatch:
Vapi API requires +91...
VIVA SIP trunk rejects +91...
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Shubham Bajaj
04/23/2025, 8:14 PM@Reon Would you share the pcap file and the call ID?
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Reon
04/24/2025, 4:42 PMHey @Shubham Bajaj how can i get the PCAP file in VAPI?
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Shubham Bajaj
04/24/2025, 4:54 PMyou can download it from the dashboard, can you share the call ID forget about PCAP.
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Reon
04/24/2025, 4:59 PM@Shubham Bajaj
Call ID: f610a555-8251-4184-9eda-222ff979e960
Reon
04/24/2025, 5:01 PMI am getting this error inside VAPI n8n successfully triggers an outbound call. Telephony provider is saying no calls have reached their servers.
https://cdn.discordapp.com/attachments/1363618545476440195/1365009639649050825/Screenshot_2025-04-24_at_10.29.52_PM.png?ex=680bbfca&is=680a6e4a&hm=5d06c9bb7f20878dadd03fdcfc1dc2aee7052d8b811167bc42fa13bd6f493c5a&
Reon
04/24/2025, 7:38 PM@Shubham Bajaj is this what you were looking for?
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Shubham Bajaj
04/24/2025, 9:43 PM@Reon I tried looking for the PCAP file for the shared call ID, but I couldn't find any information. Can you check with your telephony in their logs to see what's going wrong why calls are not getting connected?
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Reon
04/24/2025, 9:45 PM@Shubham Bajaj I tried connecting with them, they gave a response saying nothing was fired on our servers.
Reon
04/24/2025, 9:46 PMAnd as per the screenshot I have uploaded above... Vapi server failed to connect telephony.
Reon
04/24/2025, 9:48 PMVIVA Communications specifically requires numbers to be dialed in this format:
91XXXXXXXXXX
(No +, no 00 — only country code + number)
So I’m caught in a mismatch:
Vapi API requires +91...
VIVA SIP trunk rejects +91...
Reon
04/25/2025, 7:16 AM@Shubham Bajaj wr you able to find anything?
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Shubham Bajaj
04/25/2025, 8:00 PMYou can set the number e14 check to false, and then we won't add the + sign before the number.
Thanks for the nice catch. I will keep this in mind
Shubham Bajaj
04/25/2025, 8:00 PM@Reon Give it a try by setting this property to false, and then let me know how it goes for you.
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Reon
04/25/2025, 8:19 PMThis worked @Shubham Bajaj , problem solved... Thanks for the help
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