Is anyone having trouble with the `end-
# general-english
f
Is anyone having trouble with the
end-of-call-report
webhook recently? I'm noticing the
analysis
field is empty for some calls, mostly when it hits a voicemail. I feel like this is new and previously the analysis would always populate?
k
To avoid empty analysis fields, enable voicemail detection in Vapi using Twilio’s detection settings or Vapi built-in tool, so your assistant can end or handle voicemail calls appropriately.
f
I was using google vm detection, does that change anything?
k
Yes, using Google voicemail detection can lead to an empty analysis field in the end-of-call-report because if voicemail is detected early, the assistant doesn’t speak, so no transcript or analysis is generated.
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