Hey <@&1231325148079194222> ! 👋 I’m using a Twil...
# general-english
k
Hey @User ! 👋 I’m using a Twilio number and facing an issue where the assistant’s first message isn’t being spoken unless the user responds first, even though I’ve set it to assistant-speaks-first. I’m using a custom workflow where all messaging and logic (greeting, availability check, DOB confirmation, etc.) is handled inside the workflow. I also tried explicitly adding firstMessageMode: "assistant-speaks-first" in the assistant config, but it didn’t change the behavior. Just to confirm: • Is this issue related to using a Twilio number? • Is there a way to ensure the assistant always speaks the first message, even if the user hasn’t said anything yet? Would really appreciate your guidance on how to resolve this! 🙏
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