Hey everyone, I’m new to Vapi and looking to set up a full call center solution for my company at an enterprise level. I’m trying to figure out if this is something Vapi can help configure directly, or if I’d need to bring in an engineer to build it out. Basically want to know what’s possible out of the box vs what requires custom dev work. Would love any guidance or examples from others who’ve set up something similar—thanks in advance!

ccing: @Kings_big💫

Vapi offers core call center features like inbound/outbound calls, templates, and integrations out of the box, but building a full enterprise-level solution typically requires custom development using API to build a fully scalable, enterprise grade call center tailored to your business needs..

@xxxMr. Phantom Vapi can't help you configure your assistant themselves, You would have to do it yourself or hire a developer. You can check your DM, I messaged you.