I'm trying to update an assistant and it keeps say...
# support
z
Tried updating it in the API reference and it says PCI disabled there too, but still can't get it to update. I'm trying to update the PhoneForwardingNumber which can only be updated in the vapi portal. Have tried refreshing and repeating these steps a few times, but not getting anywhere with this specific assistant although othrs are being resolved no problem. Assistant ID: b44218b3-55ed-4790-905a-c786e8e839db OrgID: 7166351a-23fc-48f3-8f4c-8e549b048976
v
Based on the error message you're receiving, you need to completely remove the
pciEnabled
property from your assistant JSON, not just set it to disabled. According to information I found, this error occurs when the property exists but shouldn't. Try updating your assistant with a JSON payload that doesn't include the
pciEnabled
property at all:
Copy code
json
{
  // Your assistant properties
  // No pciEnabled property
}
If you continue to experience issues, contacting Vapi support with your Assistant ID and OrgID would be the next step. Source: - [Discord conversation about pciEnabled error](https://discord.com/channels/1211482211119796234/1338868888879890432)
z
it wasn't in there before. i set it to false. I'm not seeing how to remove it because I'm using the portal setup for the calls and not a json transient setup
k
Make sure PCI compliance is disabled for the assistant, use the correct API endpoint PATCH /phone-number/:id, and verify that all necessary parameters are included..
Go to your assistant’s settings, locate the compliance section, set PCI compliance to false, and save the changes. If you can’t find the option, use API to update the setting..
z
@Kings_big💫 I did both of those. It's set to false in both, but I'm still getting the error message and am not able to update the assistnat
k
Try clearing your browser cache, or using a different browse…
z
Tried and a different browser - still nothing
Restarted and updated my browser and computer too and not getting anywhere with it @Kings_big💫
k
Can you please recreate your assistant? Most likely because your org is on daily channel, and you might have received a faulty update. I'll suggest you recreate your assistant and change your org to weekly channel by visiting this page https://dashboard.vapi.ai/org/settings
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