Hi, has anyone experienced issues with
# general-english
p
Hi, has anyone experienced issues with incoming calls? I purchased a local Argentine number on Twilio and linked it with VAPI. The thing is, when calling the number, the transcription is sometimes inaccurate, and the assistant always replies to the previous question. For example, I ask “how are you?” and it replies “Hello… how can I help you?”, then I ask “what is a printer?” and it replies “I’m fine, and you?”. It’s like the conversation is always one step behind. When checking the logs, I can also see that the audio segments are overlapping. I’ve tried every possible configuration, but I still can’t get it to work properly. Interestingly, the call works perfectly when done through the website.
k
Try optimizing transcription settings, syncing audio properly, and checking network performance, as Twilio calls can introduce delays that don’t occur on web-based calls..
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