Sudden Transition to Workflow System – Seeking Cla...
# support
l
Hi everyone, I recently accessed the Vapi app and noticed that it had automatically transitioned to the new workflow system. Previously, I had set up my assistant using the "Model" section, where I configured model instructions, attached a knowledge base, and integrated tools. Now, I can't locate these configurations, and I'm unsure where they have gone or how to retrieve them.​ Due to this unexpected change, my entire system is currently non-functional, and I'm unable to proceed with my operations. Before I proceed with rebuilding everything in the new workflow system, I have a few questions: 1. Automatic Update: Was this transition to the workflow system an automatic update?​ 2. Accessing Previous Configurations: Is there a way to access or migrate my previous model-based settings into the new workflow system?​ 3. Reconfiguring Knowledge Base and Tools: If migration isn't possible, could someone guide me on how to reattach my knowledge base and tools within the new workflow framework?​ I understand that the new workflow system aims to provide a more structured approach, but I'm facing challenges in navigating this transition. Any insights or guidance would be greatly appreciated.​ Thank you in advance! https://cdn.discordapp.com/attachments/1364880945391472732/1364880945777217569/Screenshot_2025-04-24_at_4.28.11_pm.png?ex=680b47ef&is=6809f66f&hm=ed884c1e7bbbd94f5f757ffc8e99a80651ad280eab096ab5247a34ace1d47b1d&
v
To reattach your knowledge base in the new Vapi workflow framework, you'll need to use the API since the old functionality is no longer supported. Here's how:
Copy code
bash
curl -X PATCH https://api.vapi.ai/assistant/your-assistant-id \
     -H "Authorization: Bearer your-api-key" \
     -H "Content-Type: application/json" \
     -d '{
  "model": {
    "provider": "openai",
    "model": "gpt-4o",
    "toolIds": ["your-tool-id-here"]
  }
}'
For detailed guidance, watch this tutorial: [Knowledge Base Setup Video](https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67) Sources: - [Discord Conversation](https://discord.com/channels/1211482211119796234/1336642573418233876) - [Knowledge Base Setup Video](https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67)
l
s
Hey! To help track down this issue, could you share: - The assistant ID This would really help us figure out what went wrong!
l
hi there we have two agent in our vapi account and the issue is happening to both agents 86954134-6fa9-4b62-a9c6-afd1295a9144 (ID for 3echo Resto Assistant) 904a2556-72f7-442a-af80-fc137164c25b (ID for Outbound Amber Nectar's Unique Beverages Assistant)
s
🔵 05:52:55:322 \[Postgres\] Querying
assistant
(connection# 134)... Query: UPDATE assistant SET "model"=$1, updated_at = date_trunc('milliseconds', NOW()) WHERE org_id = $2 AND id = $3 RETURNING \* Parameters: \[ { "model": "custom-1", "provider": "vapi", "workflowId": "0b88751a-e781-4dbe-b680-4933e4791b67" }, "1db8c400-462f-4003-91eb-739a8e00bb9e", "904a2556-72f7-442a-af80-fc137164c25b" \] Param Types: 0,0,0 🔵 05:56:18:024 \[Postgres\] Querying
assistant
(connection# 118)... Query: UPDATE assistant SET "model"=$1, updated_at = date_trunc('milliseconds', NOW()) WHERE org_id = $2 AND id = $3 RETURNING \* Parameters: \[ { "model": "custom-1", "provider": "vapi", "workflowId": "12a4bad6-93ac-4d4a-8370-069c14b33789" }, "1db8c400-462f-4003-91eb-739a8e00bb9e", "86954134-6fa9-4b62-a9c6-afd1295a9144" \] Param Types: 0,0,0
could you share the steps to reproduce this and record a loom video? I don't think it happened automatically.
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