Hi guys, I need to implement two separate processes in my call (two assistants). I know which one to route it to using the user data, but how could I do that with Vapi? It's like an orchestrator assistant that will only have that function. Any ideas?

cc: @Kings_big💫

You can implement two separate processes in Vapi by using Squads, where the orchestrator assistant routes calls to different assistants based on user data, and function calling can dynamically decide which assistant to transfer the call to.

yeah, I tried doing that, but the assistant gets out of configuration and does unwanted things, like saying something like: "I'm going to transfer your call now" and it wouldn't let me put in the voices I had configured (by ID).

Try use silent transfer settings with empty first message, ensure each assistant has the correct voice ID configured, and clear prompts and tool behaviors to maintain consistent flow..