We’re rapidly scaling and deploying a large number of Vapi agents. We're interested in upgrading to an Enterprise plan and would like to discuss talk time pricing and volume discounts.
We have a significant deal in progress and the budget to support it. Who can we speak with to move this forward quickly? preferrably today !
v
Vapi Support Bot
04/24/2025, 3:16 PM
To upgrade to Vapi's Enterprise plan, the most direct approach is to fill out the form at [book.vapi.ai](https://book.vapi.ai/). Alternatively, you can:
* Email [support@vapi.ai](support@vapi.ai)
* Direct message @Shubham Bajaj on Discord who can connect you with the enterprise team
The Enterprise plan includes unlimited concurrency, 24/7 dedicated support, volume pricing, and a shared Slack channel with the Vapi team.
Sources:
- [Vapi Enterprise Documentation](https://docs.vapi.ai/enterprise)
- [Vapi Enterprise Plans](https://docs.vapi.ai/enterprise/plans)
- [Discord Channel Message](https://discord.com/channels/1211482211119796234/1340998226051993644)
Vapi Support Bot
04/24/2025, 3:16 PM
To upgrade to Vapi's Enterprise plan, the most direct approach is to fill out the form at [book.vapi.ai](https://book.vapi.ai/). Alternatively, you can:
* Email [support@vapi.ai](support@vapi.ai)
* Direct message @Shubham Bajaj on Discord who can connect you with the enterprise team
The Enterprise plan includes unlimited concurrency, 24/7 dedicated support, volume pricing, and a shared Slack channel with the Vapi team.
Sources:
- [Vapi Enterprise Documentation](https://docs.vapi.ai/enterprise)
- [Vapi Enterprise Plans](https://docs.vapi.ai/enterprise/plans)
- [Discord Channel Message](https://discord.com/channels/1211482211119796234/1340998226051993644)
t
The Mad Hatter
04/24/2025, 3:28 PM
@Shubham Bajaj doesnt come up
The Mad Hatter
04/24/2025, 3:29 PM
can we get a zoom call set up were serious potential clients here its like jumping through hoops getting someone on the phone or a g meet were considering the $5k pack to get into your support channel just to speed this up.
p
Praveen
04/24/2025, 9:13 PM
We do have an Enterprise plan with unlimited concurrent users, but it's typically for larger clients who need white-glove service and an Enterprise SLA. It's a high touch partnership and includes a 12 month commitment, a platform fee and committed minute tranches (usually starting at 400k minutes). Customers who are about to scale end up and don't need a lot of support generally stick with the self serve plan as it's more economical. You can always upgrade the number of concurrent users in the dashboard here: [Concurrent Calls](https://docs.vapi.ai/billing/billing-limits#concurrency-limits)