Am I the only one having issues with transfers in squads? Is there something I'm missing? I've set up Destination seetings properly as far as I can tell. Anyone have any suggestions?
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Kings_big💫
04/24/2025, 8:43 PM
Make sure silent transfer settings are applied, use correct assistant names not IDs, configure each assistant’s voice and first message properly, and define clear transfer triggers, misconfiguration in any of these can cause unexpected behavior..
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PauliesBoutique
04/24/2025, 8:47 PM
Thanks I've built on Vapis ui is that another issue? Should be building as transient instead?
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Kings_big💫
04/24/2025, 8:51 PM
Building in Vapi UI works well for static setups, but if you need more flexibility or dynamic behavior (like during transfers), using transient assistants via API can offer better control and customization..
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PauliesBoutique
04/24/2025, 9:00 PM
Got it thanks i appreciate the help! One other question it's constantly sending speech updates and other updates to my webhook but I turned everything off in all my assistants except for end of call reports, is there something I'm missing there that you know of?
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Kings_big💫
04/25/2025, 6:09 AM
Make sure your assistant’s server messages setting is explicitly set to only “end-of-call-report", either via dashboard or API, as other events may still be sent by default.
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PauliesBoutique
04/25/2025, 1:38 PM
I'll double check everything but pretty sure I had done that. Thanks for the input!