KONI
04/24/2025, 10:44 PMVapi Support Bot
04/24/2025, 10:45 PMwarm-transfer-with-twiml
mode to ensure proper language handling:
json
"transferPlan": {
"mode": "warm-transfer-with-twiml",
"twiml": "<Say voice=\"Polly.Léa\" language=\"fr-FR\">Voici un résumé de l'appel: {{summary}}</Say><Pause length=\"2\"/>"
}
This explicitly sets the French voice and language parameters, which may resolve the issue where the system defaults to a cold transfer.
Sources:
- [Call Forwarding](https://docs.vapi.ai/call-forwarding)
- [Discord Discussion](https://discord.com/channels/1211482211119796234/1342937740127502387)KONI
04/24/2025, 11:13 PMKyle
04/25/2025, 1:33 AM