I requested several times the GDPR report from htt...
# supportv
Vapi Support Bot
04/25/2025, 8:35 AMHey! I couldn't find enough information to help with your GDPR report request, but I've escalated your query to one of our human agents. They'll get back to you shortly. Thanks for your patience!
k
KINGS BIG
04/28/2025, 12:57 AMHey, could you share your email in DM with me?
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pierreh
04/29/2025, 3:22 PMpierrehabte@bravi.app
pierreh
04/29/2025, 3:22 PM@Shubham Bajaj
k
KINGS BIG
04/30/2025, 9:44 AMI don't see your requests can you please raise it again?
https://cdn.discordapp.com/attachments/1365244629238419547/1367073998290288681/image.png?ex=68134260&is=6811f0e0&hm=a1dc5ab18ee2959bf0775e34888655f17497ad2e981a0aa0fa81fd9530aed7f4&
k
KINGS BIG
05/08/2025, 2:24 AMIt has been approved from my side. You will get it soon.
https://cdn.discordapp.com/attachments/1365244629238419547/1369862401071251527/image.png?ex=681d6747&is=681c15c7&hm=9a426a061f03156880d5533c63bc9228b8927b94f1edf092e5970247531cb4f8&
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Dariusz BÄ…czkowski
05/20/2025, 10:32 AMI also requested access 2 times already 😦
k
KINGS BIG
05/20/2025, 9:22 PMwe have approved your request 😕 you need to check you email.
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Dariusz BÄ…czkowski
05/23/2025, 4:15 PMI am subscribed only. Still cannot access any documents. 😦
v
Vapi Support Bot
05/23/2025, 4:17 PMIf your GDPR document access is still blocked after approval, please email [support@vapi.ai](support@vapi.ai) with your account details and a description of the issue.
This will ensure your case is escalated to the technical team for resolution. If you prefer real-time help, you can also join the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) and post in the #support channel.
Sources:
- [Vapi GDPR Compliance Documentation](https://docs.vapi.ai/security-and-privacy/GDPR)
- [Vapi Support Options](https://docs.vapi.ai/support)
- [Vapi FAQ](https://docs.vapi.ai/faq)
Vapi Support Bot
05/23/2025, 4:17 PMIt looks like your access request has been approved, but you still can't view the GDPR documents.
To resolve this, please email [support@vapi.ai](support@vapi.ai) with your account details and a description of the issue.
Mention that your request was approved but you remain unable to access the documents—support can investigate and resolve backend issues directly.
If you do not receive a response within a reasonable time, consider following up or requesting escalation.
Sources:
- [Vapi GDPR Compliance Documentation](https://docs.vapi.ai/security-and-privacy/GDPR)
- [Vapi Support Page](https://docs.vapi.ai/support)
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Dariusz BÄ…czkowski
05/23/2025, 4:20 PMOK emailed support.
v
Vapi Support Bot
05/23/2025, 4:22 PMIt looks like your access requests were approved, but there have still been some issues with actually viewing the GDPR documents. I can see that you've taken all the right steps so far, and it's understandable to feel frustrated when things don't work as expected. If there's any update or change in your access, feel free to share it here—hopefully everything gets sorted out soon!
Vapi Support Bot
05/23/2025, 4:22 PMIt looks like your access requests have been approved, but there have still been some issues with actually viewing the GDPR documents. Your persistence in following up is appreciated, and it's clear that the team is aware of the situation. If you notice any changes or updates on your end, feel free to share them here so everyone stays in the loop.
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