I'm writing regarding an urgent issue with your billing system that is currently blocking my ability to use your services. I've attempted to update my payment information using 4-5 different credit cards, all of which were previously working with your system and are currently active with other services. However, none of these cards are being accepted by your billing system. Given that: Multiple cards are failing These same cards work with other services Some of these cards previously worked with Vapi AI I strongly believe this indicates a system issue on your end rather than a problem with my payment methods. This situation is critical as it's completely blocking my ability to use your services, which is impacting my operations. I request your immediate attention to investigate and resolve this issue as soon as possible.

Based on the information I've found, this appears to be a potential system issue rather than a problem with your cards. According to Discord reports, other users have experienced similar payment failures with messages like "Couldn't Process Payment: Error: Your card was declined" even when using multiple cards ([Discord message](https://discord.com/channels/1211482211119796234/1337916314877952093)). Recommended action: Please contact Vapi support directly at support@vapi.ai with: - Description of the issue - Screenshots of error messages - List of cards attempted - Timeline of when this started occurring This will help them investigate what appears to be a system-wide issue. Sources: - [Discord message about system problems with multiple cards](https://discord.com/channels/1211482211119796234/1337916314877952093) - [Discord message about payment failures](https://discord.com/channels/1211482211119796234/1335754200868716564) - [Discord message about contacting support](https://discord.com/channels/1211482211119796234/1331035264751112202)

Email sahil@vapi.ai

Email: Vidswq@gmail.com Org_ID: 5ca5c12a-9e54-4f28-9e42-03b3c228e2dd @Kings_big💫 There you go... I have the same issue (Details are here): https://discord.com/channels/1211482211119796234/1366425494626500885/1366425494626500885 https://cdn.discordapp.com/attachments/1365482735442858034/1366480376939155576/Screenshot_2025-04-28_at_7.png?ex=68111985&is=680fc805&hm=0448de573ccd272d22dc2c1b9b0b94e5eefe320f217fb34c7f739444a942ea55&

Email sahil@vapi.ai or support@vapi.ai

Try it again it's fixed now

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