Vapi Login Issue
# support
a
Even after verifing we are not able to log in through our credentials and when we login through the google profile it is not letting us to add members. Why is this happening?
v
Based on information I found, there are known issues with the invite functionality when logged in with Google. Try these troubleshooting steps: 1. For credential login issues: - Verify your SIP username and password (password cannot be "test") - Ensure API keys and endpoints are correctly configured 2. For Google login member addition issues: - Try using a different browser (Chrome/Brave have reported issues) - Clear browser cache and cookies If problems persist, contact Vapi support at support@vapi.ai with your organization ID and error details. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1337813019379634247) - [Discord Channel](https://discord.com/channels/1211482211119796234/1334238882660618250) - [Discord Channel](https://discord.com/channels/1211482211119796234/1295419758128398396)
a
i mailed them but got an automated response
k
Email sahil@vapi.ai with your org id