ROUTING ISSUE
# support
u
Number routing to wrong assistant, phone number 2089974240
v
# Check Assistant ID Configuration To fix your routing issue with phone number 2089974240, verify that the correct assistant ID is assigned to this phone number in your Vapi dashboard: 1. Go to the Vapi Dashboard 2. Navigate to Phone Numbers section 3. Select your number (2089974240) 4. Check that the correct
assistantId
is set for inbound calls If no assistant is directly assigned, check your Server URL configuration as Vapi will attempt to retrieve the assistant from your server. Sources: - [Discord discussion about assistant ID configuration](https://discord.com/channels/1211482211119796234/1336652401733668864) - [Vapi documentation on phone calling](https://docs.vapi.ai/phone-calling)
s
ccing: @Kings_big💫 for help
k
Check the phone number settings in the dashboard, update the assigned assistant if needed, save changes, and test the call.
u
I ended up removing that number then adding a new one, and that worked finally
k
Nice
u
Yeah but it doesn't fix the problem, the number was added and json object was showing it was assigned to the right chatbot but it kept ringing to the wrong one
k
Send your call id