I'm using Twilio for inbound calls, and some voices (mainly 11Labs and Azure) are played with distortion, after some investigation it looks that it could be related to the encode format , I understand that this can be customized using APIs, but are you planning to have this available in the UI as well? In this specific ase I'm referring to μ-law 8000 Thanks!

Based on the information I found, it may not be possible to directly set μ-law encoding in the Vapi UI currently. While Vapi does support customizing audio encoding formats through APIs, the UI options appear limited. For now, you can submit a feature request for μ-law UI settings at [Vapi's public roadmap board](https://roadmap.vapi.ai/feature-requests) where they prioritize features based on user votes. In the meantime, consider implementing the encoding customization through the API integration with your Twilio setup. Sources: - [Vapi Support Documentation](https://docs.vapi.ai/support) - [Discord Discussion on Vapi Limitations](https://discord.com/channels/1211482211119796234/1303981615344779325)

@Max Orefice Are you controlling your Twilio interconnect yourself? or are you using VAPI provided phone numbers ?

Hey @Max following on same question if VAPI is managing Twilio for you could you share the call ID?

Message marked as helpful by @Max Orefice! 🎉

It is about my own Twilio account

Hey Max, checking if your able to resolve this?