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# general-english
a
alampole
04/27/2025, 8:10 PM
Hey there, Anytime I try to add an API Key with Endpoint in in the Provider bar OpenAI or Azure. It simply comesback with error. Seems like there is no way out.
https://cdn.discordapp.com/attachments/1211484481848873020/1366144393534246982/image.png?ex=680fe09d&is=680e8f1d&hm=dee402fca6bbaaa4f555588d092a588df34756fbb148e650eb454dd4e61b94f0&
k
Kings_big💫
04/27/2025, 11:58 PM
Make sure that your key and endpoint are correct, formatted properly..
Kings_big💫
04/27/2025, 11:59 PM
For more guide visit here
https://docs.vapi.ai/customization/provider-keys
a
alampole
04/28/2025, 1:28 AM
Also does the country I'm in matter ? I'm in Canada and LLM models are registered in Australia. Should I use a VPN ?
k
Kings_big💫
04/28/2025, 9:44 AM
You don't need to use VPN
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