Silence Timed Out Issues
# support
k
Hello! I am still expereincing a ton of silence timed out calls. I have already updated my instructions per your suggestion on my last ticket. Here are some examples from today: 9709316e-0e63-4d6e-a2b3-ea946d691cb5 bdcf7855-131a-4601-9eb5-416eb51ad559 b26a43dc-4bd8-4a57-8664-4db456146cef 4602ec16-46f1-43d6-b1a9-eff74034b6c8 Do you have any other insight or suggestions to avoid this? @Support.Voice-Agent
k
You’re getting silence-timed-out calls, because either audio isn’t transmitting properly, voicemail detection isn’t tuned correctly, or speech settings need adjustment, try enabling both Twilio and Vapi voicemail tools, fine-tuning speech configs..
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