How can i link my assistant to a Turkish phone num...
# support
a
Am currently living in the northern Cyprus, the telecommunication companies here are Turkish, which means everybody has a Turkish phone number The problem is it is difficult to either buy a Turkish phone number from Twilio to link the assistant to, or link it directly to the costumer's existing number. How can this issue be solved ?
u
maybe you can use telnyx or vonage.
a
Tried that approach, both don't support turkish numbers
v
Hey, you need to check if any of your Turkish telcos or any telephony provider supports SIP Trunking. Then you can use numbers with VAPI. Basically, SIP trunking is voice over IP communication where the same phone number will be used over the Internet for the voice calls. Refer to the following guides that demonstrate how to establish a connection with your SIP provider. Note: While these guides use Twilio as an example, the process remains consistent across other telephony providers.
n
@Shubham Bajaj @Amine.G I may be able to assist here. Turky has multiple regulatory issues, which means, you can't really get a Turkish number and connect it to VAPI directly - it's not supported. However, we had successfully connected a Turkish number to VAPI, via Cloudonix, where the number was provided by a company called KobiKom - https://www.kobikom.com.tr/ Please DM me and I'll provide more details.
a
Sent you Dm
Thanks mate, appretiate your support
s
Thanks @Nir Simionovich (CEO@Cloudonix) for helping @Amine.G
v
Marking this ticket as Solved ✅
a
Not yet, 😅
Still trying what they suggested
v
Keeping the ticket as open, let me know if you require further help.