Topic: Recordings in VAPI but not in Twilio
# support
a
I need your help understanding why some calls do not have recordings saved in Twilio. For example, this call ID: 8cb22364-d02f-4473-8c2c-ba31989a27ea has the recording available in VAPI, but not in Twilio. Please note that all calls have the record flag set to true. Thank you!
k
I suggest you contact Twilio support teams thanks