Hi @Support.Voice-Agent After testing my assistance via web, I connected Twilio to my account and started testing the agent as an outbound call. The calls are being cut of after 7-9 se. I didn't make any change to the agent, Can you help? Thanks @User Examples of call logs: 1b46667d-d06c-4941-8d19-16fc625a6acf e7b4f261-ee3a-40e6-944d-00949943163a 9d01c3e0-4f99-48fa-a778-3a5b44c586dc Example of a call log using the same assistance via web: b97034be-9194-442f-a4b8-ca8b8ea56e26

Hey Boaz, Carl, these calls have been terminated or finished by the user as you can see in the call logs. I will suggest you check in with the Twilio team once, and if required, you can share the Twilio logs with me in DM as well. https://cdn.discordapp.com/attachments/1366855151595552848/1367163683628646541/image.png?ex=681395e6&is=68124466&hm=1591b117c7c1636e937b7ee999a57209174f57fcd6fb52236408e4f1721cc238&

Thnaks @Shubham Bajaj Ill definatly ask Twilio. BTW how to I DM you?

to DM, just click the tag @shubham.bajaj and there should be a message box where you can write the message