A question, I want to make an agent that
# general-english
b
A question, I want to make an agent that outbound calls for particular tasks. Is it best to have 5 separate assistants that run workflows? or better to have an assisstant that is running off openai model? If so, how do you go about determing which task the assisstant will handle?
k
it’s best to use multiple specialized assistants organized in a Squad, where each assistant handles a specific task and transitions between them are controlled by trigger conditions like keywords or user intent..
e
@bigdogmano if you need help on how to create the squad and assign their specific functions and link them together, kindly Let me know.
b
Thanks guys. I am still new to VAPI so getting my head around it.
What automation do you recommend to trigger the start of these calls? Make.com?
e
Can we discuss this in DM? Make.com is a good start as well.
k
Make.com is a great choice to automate Vapi outbound calls, allowing you to trigger them from events like form submissions or Google Sheets updates using its ā€œCreate Callā€ action in automated workflows.
Heres tutorial video how to integrate vapi with Make.com

https://youtu.be/IbgPEG8l09Y?si=eZVi_KfVGVmcK3geā–¾