Access KO - KYC error message
# support
c
Access KO - KYC error message, someone knows how to resolve that? #1211483291191083018 #1211483291191083018
Thanks for your help
v
Based on the information I found, the "Access KO - KYC error message" might be related to API authentication issues. Try verifying your API credentials:
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# Check your API key format in request headers
Authorization: Bearer YOUR_API_KEY
Ensure your API key is correct, not expired, and has the necessary permissions for KYC verification. If this doesn't resolve the issue, try clearing your browser cache or using incognito mode. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1333897284894724188) - [Discord Channel](https://discord.com/channels/1211482211119796234/1334203359367925760)
k
Make sure your credentials and tokens are correct, check your authentication settings and API request headers, if all are correct send me your registered email address thanks
p
im having the same issue with my account. can i send you my info aswell?
k
Yes you can