On this assistant 9ceca975-fe85-463f-95b0-bc77631f6fbf, I set the temperature to 0 and added a tool. It took a few times setting it and publishing for the setting to save properly, which is the first issue. The second issue is that after getting it to successfully save and testing it over multiple days, the settings reverted back. The temperature went back to .5 and the tool wasn't connected.
We can't trust Vapi at this point.
mcondie
04/30/2025, 2:09 PM
@Shubham Bajaj this is a P1 issue that we keep seeing. This needs escalation asap
v
Vapi Support Bot
04/30/2025, 2:09 PM
## Try the Server URL Secret Refresh Workaround
If your assistant settings keep reverting, try this workaround for saving settings more permanently:
1. Input your settings (temperature and tool)
2. Refresh the page after saving
3. Verify settings are retained
According to [Discord discussions](https://discord.com/channels/1211482211119796234/1341692740454584331), this refresh step helps ensure settings are properly saved in Vapi's system.
Source:
- [Discord discussion about settings reverting](https://discord.com/channels/1211482211119796234/1341692740454584331)
s
Shubham Bajaj
04/30/2025, 5:22 PM
@mcondie Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you.
ccing: @Kings_big💫
m
mcondie
04/30/2025, 6:11 PM
It's not something I can reproduce in a video. I change a setting like the temperature and then hours or days later it reverts back to the previous setting.
mcondie
04/30/2025, 6:17 PM
My only work around is to store my assistant configurations in my own database and then use ephemeral assistants at the start of the call. That renders the entire UI of Vapi irrelevant.
v
Vapi
05/01/2025, 8:50 AM
Thanks for sharing the feedback. Let me try to reproduce it. Without any video on how to reproduce this or something similar to it, it will be hard for the team to find out what's causing this.