Setting Server URL timeout doesn't change anything
# support
t
After changing the server URL timeout to 120 it still has a timeout of 20 seconds
When I call GET assistant I see the updated value but my toolcall still timeouts after 20 seconds of waiting
v
There appears to be a known bug where Vapi settings don't save properly. Try this workaround: 1. Enter your timeout value (120 seconds) 2. Save the settings 3. Refresh the page (this extra step appears to help the system properly save the setting) 4. Verify the setting was applied by testing again According to [user reports](https://discord.com/channels/1211482211119796234/1341692740454584331), refreshing the page after saving helps with similar settings issues. Source: - [Discord discussion about settings not saving](https://discord.com/channels/1211482211119796234/1341692740454584331)
There appears to be a known bug where Vapi settings don't save properly. Try this workaround: 1. Enter your timeout value (120 seconds) 2. Save the settings 3. Refresh the page (this extra step appears to help the system properly save the setting) 4. Verify the setting was applied by testing again According to [user reports](https://discord.com/channels/1211482211119796234/1341692740454584331), refreshing the page after saving helps with similar settings issues. Source: - [Discord discussion about settings not saving](https://discord.com/channels/1211482211119796234/1341692740454584331)
t
Still not working
c
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your tool ID.
t
I was setting the server timeout globally and not for the tool
v
Message marked as helpful by @TamasFarago! 🎉
c
Hey Tamas Farago, could you clarify what you mean by'setting the server timeout globally, not for the tool'? As I can see in this video's description, it is related to the tool, but this statement is a bit confusing. An example of how you are planning to use server timeout would really help me understand and align with you.
t
I managed to resolve this issue by setting the server timeout on the tool level. In the video I was doing it on the assistant level
c
nicely done!
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