The software keep charging me. My email is ben.lau@perfectshape.com.hk. Could you please cancel the account and refund to me? Thanks

To request account cancellation and a refund, please contact Vapi support directly at support@vapi.com. In your email, include your email address (ben.lau@perfectshape.com.hk) and explain that you want to cancel your account and request a refund for the charges. Vapi support uses email addresses to locate user accounts and will be able to assist you with your request. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1336565895266435135) - [Discord Channel](https://discord.com/channels/1211482211119796234/1336467285598142556)

Hello Ben, I have processed a refund for your recent charge. If you wish to delete your account or cancel your subscription, you may do so from the VAPI dashboard by navigating to your organization settings page. Prior to making any decisions, I would appreciate it if you could share your reasons for leaving our platform. We are committed to identifying areas for improvement and implementing strategies to enhance our career platforms and retain our valued users.